Probably visiting Customize tab will be one of the first thing to do after creating your chatbot with SecondEGO. Here you can change some rudimental characteristics of your chatbot. Let’s see them.1. Name – you can choose any name you wish. There is no limitation, so you can even have two (or more) chatbots with the…
Chatbot (also known as virtual agent) is a program which simulate intelligent conversations with human. The primary reason for using a chatbot is reducing support costs in businesses (customer sevice, helpdesk, artificial intelligence), but it can be fun also, if you will create one for your website. Chatbot with knowledge management is the primary key…
What is Virtual Agent?A Virtual Agent is an automated system that provides answers to customers' questions. It acts as a real-life sales or support agent and improves online customer experience by providing instant help to your website's visitors, its advantages being speed, effectiveness, low costs and trainability.Virtual Agent matches natural language questions with correct answers.The…